Privacy Policy

1. Data Controller

RPR Motors GmbH & Co. KG
Hauptstrasse 8
53539 Kelberg, Germany
Email: info@tesla-battery-experts.com
Phone: +49 2692 6989858

2. Data We Collect

When you use our contact form, we collect:

• Name
• Email address
• Phone number (optional)
• Tesla model and VIN
• Country
• Message content

We also automatically collect server log data including IP addresses, browser type, and access times.

3. Purpose of Data Processing

We use your data to:

• Respond to your inquiry
• Provide quotes for our services
• Process and fulfill service orders
• Improve our website and services

4. Legal Basis

We process your data based on Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interests in responding to inquiries).

5. Data Retention

We retain your data only as long as necessary for the purposes stated above, or as required by legal retention obligations (typically 6-10 years for business records).

6. Data Sharing

We do not sell your data. We may share data with:

• Our hosting provider (for technical operation)
• Email service providers (for communication)
• Transport companies (if vehicle pickup is arranged)

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@tesla-battery-experts.com.

8. Cookies

This website uses only technically necessary session cookies for form functionality. We do not use tracking or advertising cookies.

9. SSL Encryption

This website uses SSL/TLS encryption for security. You can recognize this by the "https://" in your browser's address bar.

10. Changes to This Policy

We may update this privacy policy from time to time. The current version is always available on this page.

Last updated: December 2024